When loan approval is obtained, closing documents are drawn up and sent to escrow. The escrow agent's function is to facilitate an orderly transfer of ownership from seller to buyer. Taxes need to be prorated, any underlying liens on the property must be paid off, and many documents will be reviewed, signed and notarized.
Utility transfers may possibly be handled by escrow, or you and the buyer may agree to handle these on your own. If you choose to handle utility transfers yourself, I will provide you with phone numbers and instructions for doing this.
At your request I will accompany you at the signing so that I can answer questions and to try to solve any problems that might arise. The signing of documents does not constitute closing. Closing occurs without you being present, when the documents are recorded and the proceeds check is ready for you to pick up.
If any questions or concerns arise after closing I will be there to help you. My goal is for you to look back on your home selling experience with a feeling of satisfaction.